Caring for someone you love can be incredibly rewarding, but it can also be challenging, tiring and sometimes overwhelming. Carers Corner is here to remind you that you don't have to manage everything on your own.

Whether you are looking for practical advice, financial support, emotional help, respite care, local services or simply someone to talk to, this page brings together useful information and resources to help you find the support you need.

Please don't be afraid to ask for help. Looking after yourself is just as important as looking after the person you care for. Taking a little time to find the right support can make a real difference to you, your family and the person you care for.

We hope you find the information useful. If you need support, please reach out, there is help available.

Welcome To Carers Corner

Useful Contacts & Helplines for Carers

Being a carer can sometimes mean dealing with benefits, health and social care, legal arrangements and practical support often while already having a lot to manage.

We have brought together some of the most useful telephone numbers and organisations below. If you are unsure where to start, Carers UK is a good first point of contact and can help signpost you to the right support.

💷 Benefits & Financial Support

Carer's AllowanceFor information about eligibility, claims and changes to your circumstances.📞 0800 731 0297Monday–Friday, 8am–6pm.

Carer's Credit

A National Insurance credit that may help protect your State Pension if you are caring for someone and meet the qualifying conditions.

📞 0800 731 0297 Ask about Carer's Credit when contacting the Carer's Allowance Unit.

GOV.UK – Benefits for CarersInformation about Carer's Allowance, Carer's Credit, Universal Credit, Pension Credit and other financial support.

Money Helper Free

Impartial guidance about money, benefits, debt, pensions and financial decisions. 📞 0800 138 7777Monday–Friday, 8am–6pm.

Carers UK Helpline

A great first point of contact for unpaid carers. They can provide information about benefits, practical support, your rights and local services.

📞 0808 808 7777Monday–Friday, 9am–6pm.

Age UK

Advice and support for older people, their families and carers.

📞 0800 678 1602Open every day, 8am–7pm.

Independent Age

Advice about care, money, housing and support for older people.

📞 0800 319 6789Monday–Friday, 8:30am–5:30pm.

Citizens AdviceFree

Independent advice covering benefits, housing, debt, legal issues and many other problems.

📞 0800 144 8848Monday–Friday, 9am–5pm.

Age Connects West Midlands

Age Concern Birmingham has now become Age Connects West Midlands. While the name has changed, their commitment to supporting older people and local communities remains the same. This new chapter reflects a modern approach to ageing helping people stay independent, connected, active and supported. Age Connects West Midlands provides a range of services, activities and practical support designed to improve wellbeing and reduce loneliness. If you or someone you care for could benefit from advice, social activities, community support or simply someone to talk to, Age Connects West Midlands is here to help.

⚖️ Lasting Power of Attorney

Planning ahead can make things much easier if the person you care for later becomes unable to make their own decisions.

There are two main types of Lasting Power of Attorney (LPA):

Health & Welfare LPA: Allows someone to make decisions about matters such as care, medical treatment and where the person lives if they lose the ability to make those decisions themselves.

Property & Financial Affairs LPA: Allows someone to deal with finances and property, such as bank accounts, bills, benefits and property.

You don't need expensive solicators, you can apply directly with Office of the Public Guardian

📞 0300 456 0300 Monday, Tuesday, Thursday & Friday, 9am–5pmWednesday, 10am–5pm

Birmingham Carers Hub

Birmingham Carers Hub is a valuable local service for anyone caring for a family member or friend in Birmingham. They provide free information, advice and practical support to help carers manage their caring role while also looking after their own wellbeing.

The Hub can help with Carer's Assessments, benefits and financial advice, emergency support, respite and short breaks, training, wellbeing activities, support groups and specialist dementia support. They can also help you find other services and organisations that may be able to support you.

Registering with Birmingham Carers Hub is free, and you can contact them directly to discuss your circumstances and find out what support may be available.

📞 Contact Birmingham Carers Hub

Birmingham Carers HubBirmingham Carers Hub

76–78 Boldmere RoadSutton Coldfield Birmingham B73 5TJ

Telephone: 0333 006 9711Email: info@birminghamcarershub.org.uk

Opening hours:Monday, Tuesday, Thursday & Friday: 8:45am–5pm Wednesday: 8:45am–6:45pm Saturday: by appointment.

If you're caring for someone in Birmingham, it's worth getting in touch, even if you're not sure what help you need. The Hub can help you understand what support is available and point you in the right direction.

Counselling Services

Dementia’s Direction: Counselling & Well-being Support is a unique service created to support people diagnosed with dementia and their caregivers

Founded by an experienced person-centred therapist with over 20 years of dementia care experience, this service offers gentle, meaningful, and tailored 1:1 sessions —whether that’s through therapeutic conversation, memory-enhancing activities, or simply compassionate presence.

What we offer

• Counselling for carers and family members

• Person-centred support sessions for people with Dementia

•Emotional wellbeing, memory stimulation, and connection

📞 💻 All sessions are remote and delivered by video or phone. FREE trial sessions are now open.

There are a limited number of FREE face-to-face trial sessions if you live in Worcestershire, UK.

Our mission is to reduce isolation, bring comfort, and enhance the quality of life for those navigating the dementia journey.

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